Interaction Condo - Features

Overview

Features

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Member Directories

Are you creating and distributing paper directories to your members and are they up-to-date? Would you like to option for members to view and manage their information online?

• The member directory feature is more than just a simple directory. This powerful tool gives you the capability to manage your members online or extend this and allow the members to manage their own data which reduces your time and effort.
  
  
• Easy search features let members quickly find other members using first name, last name, phone number or email address. In addition, allow the members to view and search based upon unit number.
  
  
• Need to export contact information in vCard, Microsoft Word or Microsoft Excel format. No problem!!! Even give the members the option to print the directory at their convenience and expense.
  
  
• Display directories for all of your clubs and associations so members know who to call.
  
  
• List all of the service providers in one central place and categorize the list for easy viewing.

Maintenance Management

Whether it is a complex or simple request, communication and transparency are paramount to establishing and maintaining good relations with your members. How do you communicate when dealing with any type of community maintenance issue?

• Members can now quickly post a maintenance issue such as “leaky faucet” or “Insect Issues”. The Email automatically routed and delivered to your maintenance department, the member receives an email notification when the request was reviewed and notified when maintenance is scheduled to resolve the issue.
  
  
• Maintenance personnel can receive, review and schedule maintenance requests on a daily basis. The simple and easy to use maintenance calendar gives your maintenance department greater visibility to pending and scheduled activities.
  
  
• Management can also review the efficiency of the maintenance activities, as they occur to ensure that members are receiving timely response to requests and the help they need.

Accounting

Need to track which members have paid their dues? Need a reliable method for creating and tracking community or property assessments? Want to provide a mechanism for allowing your members to pay dues online?

• With this comprehensive accounting capability, you now have all the tools at your fingertips to manage the financial position of your association.
• Create your chart of accounts, manage and pay vendors, send invoices to members online, quickly determine what member invoices remain unpaid and process received payments to ensure your financial position is up-to-date.
• Link your invoices to an online payment option that allows your members to pay via Credit Card or ACH.
• Create various financial reports on demand and determine if your members are able view the information. What a great way to improve transparency of the association’s financial position.

Events Calendars

Maintaining facility reservations can be a time consuming and tedious process. Are your members frustrated they cannot find and reserve space without sending emails?

• With the event calendar feature, you can now display in a calendar style view, all of your community events. This feature will also allow you create and track one-time and recurring events, such as "Garbage Day" or "HOA Payments are Due" all through an online channel.
  
  
• Members can view events in a daily (hourly if required), weekly or monthly view, see when certain facilities are available and/or a reserved times - all from the convenience of their own home.
  
  
• Members can also create their own private events.
  
  
• Need to send event reminders? You can send reminders via Email or SMS text.
  
  

eGarage Sales

How many times have you accumulated "stuff" over a long period time and then sold the items via a garage sale? Why not allow your members the flexibility of posting items for sale online?

• This convenient and cost effective alternative is available to be used by your individual members or by the community as a whole.
  
  
• Allow your members to post items for sale, add pictures to help them sell the items more effectively and include prices.
  
  
• Let the members manage their items for sale in a simple and easy to use format, which allows the members to determine what items are available for viewing.